Get the answers to any questions you might have about us and our work!
How many years has your company been in business?
We have over 12 years of industry experience.
Can I see examples of your past work?
Yes, please see our portfolio highlighting recent projects for startups and enterprise clients. Certain proprietary projects are confidential, but we're happy to discuss and demo these in more detail on a call.
What technologies and programming languages do you specialise in?
Team and resources:
How large is your development team, and what roles are typically involved in a project?
Our team includes 8 developers, 1 business analyst, 2 project managers, and 1 CTO. We typically assign 1 developer and 1 Project Manager per project.
Who are the team members who would be working on our project and who can we have access to speak to throughout the project?
Your main contacts will be your assigned project manager and George, our Commercial Director. We mainly communicate via email and WhatsApp.
Process and Communication:
What development methodologies do you follow (Agile, Scrum, Waterfall, etc.)?
We follow the Scrumban methodology which is a project management methodology that combines two common agile strategies: Scrum and Kanban
How do you handle project management, communication, and feedback?
We use project charters, detailed user stories, weekly demos, and regular communication over email and WhatsApp.
How often and in what format will we receive project updates?
We provide weekly status reports but can increase frequency based on project needs.We are flexible on this aspect, as we understand some projects need to have more frequent communication and meetings. Our Project Managers and Commercial Director can be easily reached via phone or whatsapp every day for any questions or comments.
What tools do you use for project management and communication?
We use ClickUp for project management and prefer email/WhatsApp for communications.
Can you provide references from previous clients?
Yes, please see our client reviews. We're also happy to coordinate calls with previous clients to answer any specific questions.
Payment structure and terms:
What are your payment terms?
We collect payment 1 week in advance on a weekly basis, but we're willing to discuss more customised plans to suit each client's preferences. Decodifi has been operating for 20 months, as a subsidiary of Nephos Solutions, a software company founded in 2015. Our standard terms and conditions are available upon request.
How do you handle intellectual property rights for the project developed?
You maintain full ownership of all IP and rights for the custom project work.
Payment structure and terms:
What is your testing process?
The developer and project manager assigned to your project will conduct ongoing quality assurance and testing throughout the build.